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Romani

Help for data lost

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Dear support,

I cannot connect to the sever in this few hour, so I reinstall the game but all my data are lost after the reinstallation,pls help

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Oh god, didn’t you save your account on google or facebook? the game was in maintenance 

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Hi, you saved your data with your email or facebook? If you saved it you can load your data.

Send an email to [email protected] and include as much information as possible ( Captain name, your google/facebook linked data, your level )

I hope the Support Team can help you!

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Im sorry for you, you are a strong and active player, the same thing happenend to me just few months ago and I solved it by sending an email at [email protected] with information of New Captain and Old Captain as recommended by Team Support; then they "overwrite" new Captain con old Captain data and work. Greetings and good luck for the solution of trouble; see you later in battle I hope

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